Microsoft Exchange Server 2019 User CAL

Exchange Server 2019 User CAL – client access licence per user

The Exchange Server 2019 User CAL entitles a specific user to access Exchange Server 2019 from any number of devices – at the workplace with Outlook, on the move with a smartphone or at home via the browser. It is the right choice if your employees use several devices.

The CAL is available as 1, 5, 10, 25 or 50 licences. It complements the Exchange Server 2019 Standard or Enterprise server licence and applies to both server editions. For mixed environments, the counterpart is available as Exchange Server 2019 Device CAL.

The key facts at a glance

• Client access licence for one user on any number of devices
• Applies to Exchange Server 2019 and older Exchange versions
• Access via Outlook, Outlook on the web and smartphone
• Available as 1, 5, 10, 25 or 50 CALs
• Licence data and invoice by e-mail as proof

Who is the User CAL for?

• Employees who access their mailbox with PC, laptop and smartphone
• Field staff and managers who need e-mails and appointments on the move
• Companies with home office where employees may also use private devices
• Teams whose size is easy to plan and rarely changes

Requirements

• a Exchange Server 2019 server licence (or an older Exchange version)
• one Windows Server CAL per user or device in addition, matching the version of your Windows Server
• a configured Exchange server on which mailboxes are created

User or Device – which fits?

You will find more client access licences in the category Exchange Server 2019 CAL.

Why Exchange Server 2019?

Exchange Server 2019 runs on Windows Server 2019 and 2022, can be installed on Server Core and is designed for large mailboxes and fast search. Anyone who wants to continue running e-mail and calendars entirely in-house will find a version with a perpetual licence here.

What your employees use with Exchange Server 2019

• New search technology for faster results even in very large mailboxes
• Calendar: “Do not forward” option and out-of-office times directly as an appointment
• Administrators can specifically cancel meetings of departed employees
• Shared calendars, contacts and tasks for teams and departments

Typical scenarios

• New employees get a mailbox and a CAL – regardless of how many devices they use
• Smartphones and tablets are connected via Exchange ActiveSync without additional licences per device
• When expanding from 10 to 15 employees, simply order 5 more CALs

Example calculation

An office with 18 employees, each using a PC and a company mobile phone, needs 18 Exchange User CALs and 18 Windows Server User CALs. With Device CALs it would be 36 licences – the User CAL is clearly cheaper here. Shared mailboxes such as info@ as well as room and resource mailboxes do not need their own CAL; the users or devices accessing them are licensed.

Documenting licences properly

Exchange CALs are not entered in the server. They prove that a user or device may access it. So keep a simple list of which employees use a CAL and keep the invoice with the licence data. That way you are on the safe side in a licence audit or when changing IT service provider.

System requirements

• Server: Exchange Server 2019 or an older Exchange version
• Clients: Outlook 2013, Outlook 2016, Outlook 2019, Outlook 2021, Outlook 2024 and Microsoft 365 Apps
• Access methods: Outlook, Outlook on the web and Exchange ActiveSync for smartphones and tablets

Delivery and proof

1. After payment you receive the licence data and invoice by e-mail.
2. Assign the CALs to your users and note the assignment.
3. Create mailboxes and accounts in Exchange as usual.
4. Keep the invoice and licence data for a possible licence audit.

Frequently asked questions

Do I also need a Windows Server CAL?

Yes. Because Exchange runs on Windows Server, every user needs a Windows Server CAL in addition to the Exchange CAL.

May I use it to access older Exchange servers?

Yes. A CAL entitles access to the same or an older version. For a newer Exchange server, however, you need CALs of the newer version.

Can I assign a User CAL to another employee?

Yes, permanent reassignment is allowed, for example when an employee leaves the company. Switching between people daily is not intended.

Does the CAL apply to Standard and Enterprise?

Yes. The CAL entitles access to Exchange Server 2019 regardless of whether the server is licensed as Standard or Enterprise edition.

My software requires a specific version – what should I do?

Before buying, check which version the vendor of your specialist application has approved. Feel free to write to us in advance – we will tell you which licence suits your environment.

Will I receive an invoice?

Yes, with VAT shown, with your company address on request.

Delivery, invoice and support

• Delivery by e-mail: you will usually receive your licence data within 5 to 30 minutes of payment (daily 09:00–21:00 CET). More under Shipping & payment.
• Invoice: every order comes with a proper invoice, with your company address on request.
• Origin of the licence: we source our licences from distributors and wholesalers in Europe. We explain exactly how this works on the page Buying legal software.
• Support: if you have questions about installation or activation, we help by e-mail (Mon–Sun 09:00–21:00 CET), phone (Mon–Fri 09:00–14:00 CET), live chat or remote support with TeamViewer.

Our goodwill promise

If the Exchange CAL you ordered is ever no longer available, we will supply the next higher version with the same quantity and the same CAL type (User or Device) at no extra charge. You never pay more than the price at which you ordered.